This issue surrounds itself around your Cache. A Cache is a small, super-fast storage area where the computer keeps copies of the data and instructions it uses most often. By storing this frequently accessed information in the cache, the computer can access it much more quickly than if it had to retrieve it from the main memory.
To find out how to fix your TotalAV installation issue, follow the steps below:
TotalAV May or may not be partially installed already on your computer. To make sure it has been uninstalled fully, you can do this by typing in Add/Remove Programs to the Windows Search Bar. From here you find the TotalAV application. If you do not find TotalAV listed as an installed application, please move onto the next step.
As soon as desktop opens, assuming your Windows Drive is (C:), open the following below in Run (Windows Icon + R) command one by one:
Open Run command again and run below command:
If any file or folder under name of TotalAV is found, delete it. Continue searching the registry and deleting until the search will report no registry keys found.
Restart your PC in General Mode by unticking the option that you selected to run the system in Safe Mode and then click Apply.